If an item doesn’t fit and is to be returned, it must be done so within 14 days of its purchase date. The garment must be in the same condition that it arrived in. As we are a small business, we kindly ask if customers would buy to wear and not just to try on. If you would like to exchange the garment for another size or different item we will willing to do so, as long as we have the size or items in stock.
Please be aware that when ordering trousers and having them altered in length, selecting the correct size is essential. If you are unaware of how these trousers fit please get in touch via our contact page. Trouser sizes purchased in error and those that are altered in the leg length will incur a £15 re-stocking and un-hemming fee if they are returned, exchanged or refunded.
You must pay for the freight to return the goods and this must also be arranged by yourself. The goods are your responsibility until they reach our warehouse. Please ensure you pack the return safely to prevent any damage to the products or boxes.
How to return a product
Please enclose a not in the return parcel and send everything back to –
Our return address is:
Unit 23, Portobello Green Arcade
281 Portobello Road
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing), please contact our customer service. If you send us a mail, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products.
If you are not completely satisfied with your product, simply return the unused product(s) in its original unbroken packaging within 14 days of receipt for a refund.
When we receive the product, we will refund the value of the purchased the product, but not the original freight.